Serax is a Belgian design brand with over thirty years of experience in the industry and has a record of achievement that counts. Ann Demeulemeester, Yotam Ottolenghi, Vincent van Duysen, Paola Navone and Piet Boon are just a few names from the long list of collaborators. Serax’s products grace the tables of some of the most renowned restaurants in the world. For three decades, Serax has developed into a lifestyle brand with a tremendously broad range. The brand boasts an assortment from tableware and ceramics to unique design furniture and lighting. The head office is located in Kontich, Antwerp. 

The company’s strong growth is accompanied by a continuous search for new talent at home and abroad to strengthen our team. Below you will find all the vacancies for which we are looking for motivated candidates. If your work profile does not appear in the list, but you are convinced that your qualities can make a difference, do not hesitate to send your CV to recruitment@serax.com together with a short but powerful motivation letter. It’s possible that Serax can find a match for you.

All vacancies guarantee the following:

- The opportunity to work in a rapidly growing Belgian company that produces beautiful and successful designs
- A challenging job with room to take the initiative and a range of tasks with a direct impact on the company 
- An opportunity to become part of a motivated and dynamic team
- A competitive salary package

Serax recruits based on the personality and qualities of the applicant. Our client base is diverse, and our team reflects that. As a family business, Serax is committed to equal opportunities in the labour market. Serax is a place for everyone who shares our values and has the enthusiasm to grow the business.

Do you have a sparkling and entrepreneurial personality? Do you want to make a difference in a small but driven business? Are you ambitious but love a laugh at times? Don’t hesitate and apply today.

Serax is seeking a Key Account Manager to accelerate the growth of our hospitality business. You will build strategic relationships with high-end hospitality partners and turn our unique design portfolio, including tableware, lighting, interior objects, and furniture, into commercial impact.

Reporting Line

• The Key Account Manager Hospitality reports directly to the Global Hospitality Director.

Key Responsibilities -> Distributors + Corps

• Drive the development of Serax’s hospitality business by positioning the full portfolio within high-end global markets.
• Take full accountability for meeting revenue and margin delivery targets within assigned accounts.
• Position Serax Hospitality as a trusted partner for global high-end hospitality players by leveraging our unique design DNA.
• Identify and acquire prestige hospitality projects to grow the sales pipeline.
• Align account strategies with internal functions to ensure hospitality is represented across the company.
• Travel internationally as required to manage global accounts and hotel chains.

Your Profile

• 5 years of experience in international key account management, preferably within high end hospitality or interior design.
• Entrepreneurial mindset with resilience, adaptability, and pragmatism.
• Strong interpersonal skills and the ability to build trust with senior industry stakeholders.
• A relevant network in global high end hospitality is a significant advantage.
• Flexibility regarding geographical scope, to be defined based on your specific network and expertise.
• Commercially driven with a proven track record in revenue and margin delivery.
• Analytical thinker with financial acumen and proficiency in Excel and PowerPoint.
• Proficiency in using AI tools to improve efficiency is a plus.
• Commitment to work according to the Serax Way.

The Serax Way

Our values are the foundation of how we work and how we measure success:

• Your growth is our growth: We invest in your development as we scale.
• One Serax, always: You collaborate across functions to succeed as one team.
• Courage over silence: We expect you to speak up and face challenges directly.
• Say it. Do it.: You take full accountability for your words and actions.
• Simple always wins: You drive results through clarity and efficiency.
• Focus drives impact: You concentrate your efforts where they matter most.

What We Offer

• A dynamic role within an iconic Belgian design brand.
• The opportunity to shape the global presence of Serax Hospitality.
• A creative and international environment that values entrepreneurship and direct communication.
• A competitive salary package aligned with your experience.

Interested? Send your company profile and references to tim.kamanayo@serax.com and we will get in touch with you as soon as possible. 

Shaping the development of the French market, empowering an experienced team and building sustainable growth within the design and hospitality universe.

France represents a key strategic market for Serax, built on strong foundations: an experienced commercial team, long-term high-end partnerships and a solid presence within premium retail, hospitality and design-led environments.

We are looking for a personality recognised for his network and collaborative leadership style, capable of strengthening this ecosystem and driving the next phase of development

Reporting Line

• The Commercial Director France reports directly to the Global Director Retail

Key Responsibilities

• Develop and implement a growth plan for Serax in France.
• Empower and support an experienced team, valuing their expertise
• Create new opportunities through your network and market knowledge
• Lead with a close-to-the-field approach
• Personally manage and develop strategic key accounts
• Provide market insights and contribute to international strategic discussions
• Enhance brand awareness through events and collaborations.
• Build distribution via alternative channels and corporate gifting.
• Collaborate closely with the hospitality team.

Your Profile

• Proven experience within the French market (design, lifestyle, hospitality or premium brands)
• Strong network and relationship-driven commercial approach
• Collaborative leadership style with the ability to unite and inspire teams
• Sensitivity to design and understanding of premium brand positioning
• Analytical thinker with financial acumen and proficiency in Excel and PowerPoint
• Fluent in French and English
• Being based in Paris is a plus. 
• Master’s degree required.
• Commitment to work according to the Serax Way

What we offer

• A dynamic role and strategic role within an iconic Belgian Design brand
• The opportunity to shape the global presence of the Serax environment
• A creative and international environment that values entrepreneurship and direct communication
• A competitive salary package aligned with your environment 

At Serax, how we work is as important as what we achieve. Our values guide us every day:

• Your growth is our growth – we grow as our people grow.
• One Serax, always – we succeed as one team.
• Courage over silence – we speak up and face challenges directly.
• Say it. Do it. – accountability turns words into action.
• Simple always wins – clarity and efficiency drive results.
• Focus drives impact – we concentrate where it matters most.

Interested or know someone who fits this profile? We’d love to hear from you!
Send your CV and motivation letter to ragna.qvick@serax.com

Serax is a Belgian design label that collaborates with leading international designers and makers to create unique tableware, furniture, and lighting. We believe in creating a home that looks better, reflects your personality, and delivers happiness. To ensure our design-led products meet the highest functional and safety standards, we are looking for a dedicated Quality & Compliance Manager.

The Role

As our Quality & Compliance Manager, you will hold end-to-end responsibility for the integrity of Serax products. Your mission is to bridge the gap between aesthetic design and technical excellence, ensuring every piece—from a designer plate to a complex lighting fixture—is safe, durable, and compliant with global regulations.

Key Responsibilities

1. End-to-End Quality Management

• Product Development: Partner with the Design and R&D teams during the initial phases to identify potential quality risks before production begins.
• First Production Runs: Oversee the transition from prototype to mass production, setting quality benchmarks and "Golden Samples" with global sourcing partners.
• After-Sales Excellence: Monitor product performance in the market and use consumer feedback to drive continuous improvement.

2. Claims Management & Root Cause Analysis

• Design and implement a streamlined, data-driven claims management process.
• Lead cross-functional "Quality Circles" to identify root causes of defects, aligning solutions across Product Development, Sourcing, Customer Service, Marketing, and Sales.
• Turn claims data into actionable insights to reduce return rates and improve customer satisfaction.

3. Global Compliance & Certification

• Ensure all products meet international legislative requirements, including but not limited to:
  - Food Safety: (EU/FDA standards for tableware).
  - Safety & Technical: Fire safety for furniture, CE and FCC certification for lighting.
  - Sustainability & Environment: Navigating EUDR (EU Deforestation Regulation) and packaging directives.
  - Functionality: Validating claims such as "dishwasher proof," "oven safe," or weight capacities.
  
• Strategic Business Cases: Conduct cost-benefit analyses for various certifications, building business cases to justify the investment in compliance versus market access and brand protection.

Your Profile

• The Quality Mindset: You are naturally meticulous and take pride in things being "done right."
• Technical Appetite: You have a genuine interest in the technicalities of materials (ceramics, wood, glass, electronics) and how they behave.
• Regulatory Interest: You enjoy staying informed about new laws and possess the ability to translate "legal-speak" into practical business actions.
• Problem Solver: You don't just report a problem; you enjoy collaborating with different departments to fix it.
• Analytical Mindset: You love data and use it to solve complex problems, but you also understand the "feel" and "soul" of a designer product.
• Communicator & Influencer: You can explain technical requirements to creative designers and negotiate quality standards with international suppliers.
• Education/Experience: While specific quality experience is a plus, we value a relevant degree or background that demonstrates your ability to learn technical systems and legal frameworks quickly.
• Language: Fluent in English; knowledge of Dutch or French is a strong asset.

What Serax Offers

• Competitive Remuneration: A highly attractive salary package tailored to your experience and potential, including secondary benefits.
• The opportunity to work at the forefront of the international design scene.
• A high-impact role where you can shape the operational standards of a growing global brand.
• A dynamic, entrepreneurial environment based in our inspiring offices in Kontich.

Interested? Send your CV and motivation letter to simon.sterck@serax.com