Serax Loyalty Program

You automatically earn points with every purchase on serax.com when logged into your account.

At checkout, you can choose to apply your saved points.

Log into your account to view your points balance on your account page.

Your earned points become available for use on your next purchase. This means that the points from your current order cannot be applied immediately to redeem a reward on the same order. Each purchase adds to your balance for future use.

Your points remain valid indefinitely. They do not expire.

No, points are only awarded for purchases made while logged into your account.

Used points will not be recredited when you return an order. The value of the used points will also not be reimbursed.

We cannot modify orders once they’ve been placed. Fortunately, your points remain valid for your next purchase.

No, it’s not possible to earn points for purchases made before the start of our loyalty program. Points are only awarded for orders placed after the program’s launch date and when you were logged into your account.

No, saved points are personal and non-transferable.

Yes, you earn points on sale items, and you can also redeem your bonus on sale purchases.

You can redeem up to 1,000 points per order, meaning the maximum reward discount per purchase is 100.

Go to serax.com and click on 'Account' to access your account.

Contact our customer service team to delete your account.