Serax is een Belgisch designmerk met meer dan dertig jaar ervaring in het vak en een palmarès dat kan tellen. Ann Demeulemeester, Yotam Ottolenghi, Vincent Van Duysen, Paola Navone en Piet Boon zijn slechts enkele namen uit de lange lijst van samenwerkingen. De producten van Serax sieren de tafels van sommige van de meest gerenommeerde restaurants in de wereld. Gedurende drie decennia heeft Serax zich weten te ontplooien tot een lifestylemerk met een zeer gevarieerd aanbod. Het merk boogt over een assortiment van tafelwaren en keramiek tot unieke designmeubels en verlichting. Het hoofdkantoor is gevestigd in Kontich, Antwerpen.

De sterke groei van het bedrijf gaat gepaard met een continue zoektocht naar nieuw talent in het binnen- en buitenland dat ons team kan versterken. Onderaan tref je alle vacatures aan waarvoor wij gemotiveerde kandidaten zoeken. Komt jouw werkprofiel er niet in voor maar ben jij ervan overtuigd dat jouw kwaliteiten het verschil kunnen maken, aarzel dan niet en stuur jouw CV op naar recruitment@serax.com samen met een korte maar krachtige motivatiebrief. Misschien vindt Serax wel een match voor jou.

Alle vacatures garanderen het volgende:

- de mogelijkheid om aan de slag te gaan in een snel groeiend Belgisch bedrijf dat mooi en succesvol design produceert
- een uitdagende job met ruimte voor eigen initiatief en een takenpakket met een directe impact op het bedrijf
- een kans om deel te worden van een gemotiveerd en dynamsich team
- een competitief salarispakket

Serax recruteert op basis van de persoonlijkheid en de kwaliteiten van de applicant. Ons cliënteel is divers en ons team weerspiegelt dat. Als familiebedrijf draagt Serax gelijke kansen op de arbeidsmarkt hoog in het vaandel. Serax is een plaats voor iedereen die onze waarden deelt en het enthousiasme bezit om het bedrijf verder te laten groeien.

Ben jij een sprankelende en ondernemingsgezinde persoonlijkheid? Wil jij het verschil maken in een klein maar gedreven bedrijf? Ben jij ambitieus maar hou je op tijd en stond van een lach? Aarzel dan niet en soliciteer.

You don't sell tableware. You open doors that were never on the market.

Serax is not a supplier. We are a design house that happens to make the objects that set the table at some of the world's most considered hotels and restaurants. Our portfolio, tableware, glassware, lighting, objects, and furniture, is selected by people who care deeply about what they put in a room. That is our audience. That is your playground.

We are building the global Serax Hospitality engine, and we need someone to own a piece of it.

Your role

• You will carry a book of high-end hospitality accounts, groups, independents, procurement leads, F&B directors, and you will grow it. Not through volume calls and slide decks, but through genuine relationships, a sharp commercial instinct, and the ability to make a Serax proposal feel like the obvious choice.
• You will report directly to the Global Hospitality Director and operate with real autonomy. Your geography and account mix will be defined by where your network is strongest. We are not looking for someone to fill a territory. We are looking for someone who already has one.

You might be the right person if

• You have spent the last five or more years inside international key account management, and at least part of that time has been in high-end hospitality, interior design, or a premium goods environment where relationships are built over years, not quarters.
  
• You are comfortable walking into a Procurement Director's office and a Chef's kitchen on the same day, and you adapt instinctively. You know that the real decision is rarely made in the meeting. You have a network you are proud of, and the people in it take your calls.
  
• You are commercially precise. You track margin, not just revenue, and you know the difference. You can build a business case in Excel and present it in a way that makes people want to say yes.
  
• You are not looking for a job with a script. You want room to build something, and you understand that accountability comes with that.

What we are building

• Serax Hospitality is moving from design supplier to global hospitality partner. That means standard concepts, procurement frameworks, multi-property rollouts, and presence at the table when hotel groups define their next brand standard. You will be part of the team making that transition real.

The Serax Way

• Your growth is our growth. One Serax, always. Courage over silence. Say it. Do it. Simple always wins. Focus drives impact.

What we offer

• A role with genuine commercial ownership inside an iconic Belgian design brand. An international scope, a motivated team, and direct access to leadership. A competitive package built around your experience and the results you deliver.

Interested? Skip the standard cover letter. Send your profile, a short note on where your hospitality network is strongest, and why this is the right moment for you, to elke.janssens@serax.com

Serax is seeking a Key Account Manager to accelerate the growth of our hospitality business. You will build strategic relationships with high-end hospitality partners and turn our unique design portfolio, including tableware, lighting, interior objects, and furniture, into commercial impact.

Reporting Line

• The Key Account Manager Hospitality reports directly to the Global Hospitality Director.

Key Responsibilities -> Distributors + Corps

• Drive the development of Serax’s hospitality business by positioning the full portfolio within high-end global markets.
• Take full accountability for meeting revenue and margin delivery targets within assigned accounts.
• Position Serax Hospitality as a trusted partner for global high-end hospitality players by leveraging our unique design DNA.
• Identify and acquire prestige hospitality projects to grow the sales pipeline.
• Align account strategies with internal functions to ensure hospitality is represented across the company.
• Travel internationally as required to manage global accounts and hotel chains.

Your Profile

• 5 years of experience in international key account management, preferably within high end hospitality or interior design.
• Entrepreneurial mindset with resilience, adaptability, and pragmatism.
• Strong interpersonal skills and the ability to build trust with senior industry stakeholders.
• A relevant network in global high end hospitality is a significant advantage.
• Flexibility regarding geographical scope, to be defined based on your specific network and expertise.
• Commercially driven with a proven track record in revenue and margin delivery.
• Analytical thinker with financial acumen and proficiency in Excel and PowerPoint.
• Proficiency in using AI tools to improve efficiency is a plus.
• Commitment to work according to the Serax Way.

The Serax Way

Our values are the foundation of how we work and how we measure success:

• Your growth is our growth: We invest in your development as we scale.
• One Serax, always: You collaborate across functions to succeed as one team.
• Courage over silence: We expect you to speak up and face challenges directly.
• Say it. Do it.: You take full accountability for your words and actions.
• Simple always wins: You drive results through clarity and efficiency.
• Focus drives impact: You concentrate your efforts where they matter most.

What We Offer

• A dynamic role within an iconic Belgian design brand.
• The opportunity to shape the global presence of Serax Hospitality.
• A creative and international environment that values entrepreneurship and direct communication.
• A competitive salary package aligned with your experience.

Interested? Send your company profile and references to elke.janssens@serax.com and we will get in touch with you as soon as possible. 

As Supply Planner you are a key link between the suppliers and our warehouses. Working within our SAP S/4HANA Public Cloud environment and reporting to the Planning Lead, you create and follow up orders, manage supplier relationships and monitor inbound supply performance. You are the operational backbone of our procurement function — detail-oriented, data-driven and proactive in resolving supply disruptions.

Key Responsibilities

Procurement & Purchase Order Management

• Create, manage and follow up purchase orders in SAP S/4HANA from requisition through goods receipt.
• Ensure PO accuracy — quantities, prices, delivery dates and terms — and resolve discrepancies with suppliers and Finance.
• Monitor open orders and proactively chase confirmations, shipment bookings and delivery updates.

Inventory & Stock Control

• Monitor and adjust inventory levels between SAP S4HANA and warehouse systems to ensure inventory accuracy.
• Create and follow up orders for in-house production.
• Create, manage and follow up replenishment orders to the US entity.

Inbound Logistics Coordination

• Create inbound delivery documents in SAP to support accurate goods receipt and inventory planning
• Coordinate inbound shipment schedules with the warehouse to ensure smooth receipt and put-away.
• Track shipments, manage exceptions (delays, damages, short shipments) and update SAP lead-time data accordingly.

Reporting & Continuous Improvement

• Analyse root causes of supply disruptions, stockouts and delivery failures and translate findings into improved working methods.
• Contribute to process improvement initiatives within the procurement team.

Your profile

Education + Experience

• Bachelor's or Master’s degree in Supply Chain Management, Business, Economics or a related field — or equivalent through experience.
• No prior experience in supply planning, procurement or ERP systems (SAP S/4HANA) is required, but it’s considered a plus. We are open to motivated candidates who are eager to grow in the role.

Skills & Competencies

• Strong analytical mindset — you work with data confidently and make decisions based on facts, not assumptions.
• Structured and detail-oriented, with the ability to manage a high volume of orders and supplier interactions simultaneously.
• Proactive and solution-driven: you flag issues early and come with proposals, not just problems.
• Comfortable working in a fast-paced environment where priorities can shift quickly.
• Affinity with or curiosity about AI tools and digital ways of working is a definite plus.
• Fluent communication in English.

What we offer

• A role at the heart of a growing, design-led company with an international customer base.
• Full on-the-job training and guidance — this is a role you can grow into.
• Flat structure, direct access to leadership and real ownership of your procurement domain.
• A modern tech stack: SAP S/4HANA Public Cloud, and an active AI adoption programme that puts smart tools in your hands.
• Competitive salary package with benefits in line with Belgian market practice.
• Hybrid working with our base in Antwerp.
• A team that is passionate about what it does — and the products it sells.

Interested? Send your CV and a short motivation to gaelle.cottens@serax.com, with the subject line "Supply Planner – [Your Name]". We review applications on a rolling basis and aim to respond within two weeks.